5 minutes with... Caroline Singleton

20 June 2023

We are delighted to welcome Caroline Singleton to the Peritus team. Caroline is our new Head of Compliance, working mainly with Peritus Private Finance and Peritus Network.

We had a quick chat with Caroline to get to know her better…


What is a typical day in the life of the Head of Compliance?

That’s a tricky one to answer… I don’t think there is a typical day really, but I guess it could be anything from checking a financial promotion to carrying out the annual skills assessments with our Advisers and Appointed Reps. To be fair though, the first job of the day is ALWAYS to put the kettle on for a cuppa!


Where have you worked before joining Peritus?

I started my career in banking at the tender age of 19, where I worked on the counter of my local Halifax branch. It was around the time Howard, the dancing Halifax staff member appeared on our screens singing ‘Extra, Extra’ to the tune of Tom Jones’ iconic song. I worked my way up to Mortgage Adviser and then moved on to become a Branch Manager for Norwich & Peterborough and then for Santander.

My next role was as a Mortage Adviser for Countrywide Mortgages, working within their Estate Agency network.

A relocation ‘up North’ prompted my move to the IFA world, becoming the Compliance Manager for a local IFA practice, covering mortgage, protection, investment and pension advice. Over the next 13 years, I worked for 3 IFA firms in total, in roles ranging from Adviser to Compliance Manager, Lead Paraplanner, Pension Transfer Specialist and Business Manager.


Do you have any special qualifications for your role?

I have a love/hate relationship with studying and have sat lots of financial planning exams over the years, achieving Chartered status in 2020. This was one of my proudest moments.

Next on my list is the Equity Release qualification, then I’ll probably bite the bullet and work towards CISI Certified Financial Planner (CFP) status.


What are you looking forward to working for Peritus?

A new challenge, and being part of a growing, people-focused business, whose values align with mine (plus I’ve also heard that the Christmas do is always good)!


Did you do any other jobs before working in compliance?

My first job was working in the local One-Stop on Saturdays, closely followed by a stint working for JD Sports. Very ironic for someone without a sporty bone in their body, but handy when putting laces in new trainers!


Name a fun fact about you that people may not know.

Remember what I said above about Howard (the singing, dancing bank worker)? Well, I MIGHT just have auditioned for that Halifax advert!


What one piece of advice would you give to your younger self?

One of my current favourite sayings is that “Comparison is the thief of joy” and this mindset would have helped me as I navigated my twenties.


When you were younger, what did you want to be when you grow up?

As a child, I was adamant that I wanted to be a hairdresser or beautician. As I grew up, I went through phases ranging from Barrister to Doctor to Accountant to Cabin Crew! I think my love of sunnier climates fueled the latter. I ended up in finance when a friend of my Dad (a Bank Manager) suggested that my love of talking to people could be used as a Bank Cashier. The rest, as they say, is history.